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Created	2006-10-20	Views	945
Modified	2007-01-05	Id	20
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Follow these simple steps to contact a support tech for assistance with any technical errors.

Go to https://support.swhosting.ie
Open a ticket under "Support"
Include your Client Id, Domain or Server IP and the Exact Error messages you are receiving.

With all this info included in the ticket, a support tech will read the ticket, fix the error and then respond to the ticket with the resolution in a timely manner.

If there is not enough information in the ticket, the support tech will move on to the next valid ticket and come back to your ticket to request more details.

If you send support requests to any other department other than the support department, they may not receive a reply.

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